Reset your password

If you forgot your password, or you want a new one, ask for a reset code. Rapid Pitch emails the code to your account email address.

Ask for a reset codeCopy Anchor Link

1. On the sign-in page, select Forgot your password? The page is headed Reset your password.
2. Enter your Email.
3. Select Send reset code.

You see the message "If an account uses that email, a code is on its way." For safety, the message is the same whether or not an account uses that address.

Choose a new passwordCopy Anchor Link

The next page is headed Enter your reset code and shows the address the code was sent to.

1. Enter the Reset code from the email.
2. Enter a New password. The rule is shown under the box.
3. Enter the same password in Confirm new password.
4. Select Change password.

A page headed Password changed says "Your password has been changed." Select Return to sign in and sign in with the new password.

If the code does not workCopy Anchor Link

• If no email arrives, check your spam folder, then select Send a new code.
• If you typed the wrong address, select Use a different email.
• "That code could not be confirmed. Request a new code and try again." Select Send a new code and use the newest email.
• "Those passwords do not match." Enter the same password in both boxes.

Change your password while signed inCopy Anchor Link

Open User settings and select Change password. It starts the same steps.